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Expected Delivery for US Standard Shipping is 6–14 days
Includes weekends
Return & Refund Policy
- Requests must be submitted within 30 days after delivery
- Non-personalized items: return within 10 days, unused condition
- Personalized items: final sale (no return for change of mind) → but covered if there is a defect or store error
- Issues must be reported within 3–5 days with photos
- We prioritize free replacement/remake over refunds
- Discounted orders with over 15% OFF → refund as store credit only
For more details, please read our full Return & Refund here.
Shipping Policy
- Processing time: 2–5 business days (longer for some hand-sewn items)
- Shipping time: 5–10 business days depending on location
- Total delivery time: approximately 7–15 business days
- Orders may be shipped in separate packages
- A tracking number will be provided once the order is shipped
- Delivery times may be affected by carriers, holidays, or unexpected delays
- Customers are responsible for providing accurate shipping information
For more details, please read our full Shipping Policy here.
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